Refund policy

Last updated November 9, 2026

This page explains how refunds work for credit purchases and subscriptions on AI Baby Look.

Failed generations

Credits come back automatically only when nothing could be made (the model failed or refused). Once the model has made something, the result is delivered and uses its credits, even if it isn't perfect; a result that is clearly broken can be refunded by email.

Unused credits

If you haven't used any credits from a purchase, you can ask for a full refund within 14 days of buying. Partly used packs are not refundable. You can cancel a subscription at any time; it stays active until the end of the paid period.

How to ask

Email us from your account address with the order date and what went wrong. We reply within 2 business days, and approved refunds go back to the original payment method.

Questions? Email support@aibabylook.com.